Reviews

So delighted with the whole experience

It is highly reassuring to encounter such a professional team as Albert Abbott Motors. Knowledgeable, friendly, courteous, helpful and interested in serving customers the best they can, the two brothers stand in sharp contrast to many who set themselves up as car salespeople. It is no wonder they have so many repeat customers nor that they have maintained their business for so many years.

Trustworthy

I am very happy with the vehicle I purchased from John. He was very thorough and extremely helpful. I wouldn’t hesitate to recommend

One of the best dealers Ive been to

Fantastic service. John was a pleasure to do business with. Viewed a cx-5. No pressure to buy. Allowed me to test drive and just had to buy it. No issues with the car so far. Helped me tax the car which was a nice touch. Would highly recommend them.

Excellent service Friendly people.

The Service from Albert Abbots Moters is first class. When looking at the car they give you as much time as you want to look over the car and on the test drive it was a longer drive so you got a better feel for the car. I went ahead and bought the car. And it is everything I wanted. However I did have a problem with the near side window not closing. But would close from the driver side. One call to Albert Abbots and asked me to bring the car back to them. And the problem was sorted. Excellent service. I Would recommend Albert Abbots motors as the service is first class .

Great customer service !

Everything was as described, they were very helpful, and nothing was too much trouble…. Great customer service !! Would definitely buy again from Albert Abbot Motors.

A great experience

Can not fault the whole process from making an enquiry to making an appointment to finally driving the car purchased away, John was really helpful throughout the process and never pushed the sale left us to take our time really excellent service

Buy from these!

Very friendly no pressure had a great service

Excellent service well recommended Albert Abbott motors

Albert Abbott motors from the 1st call to when I picked up the vehicle absolutely fantastic they even came to the train station to pick myself up to take to the garage not many nice genuine people would do that once at the garage one of the owners gave and showed me everything I needed to know about the car and all of the paperwork I’ve got to be honest this was the most excellent service I’ve ever had buying a car so a very big thank you to the two brothers

Brilliant service (Diamond find)

Pulled up on a Friday afternoon after seeing the car for sale. Went in the yard and could see the vehicle, Ben them came out and introduced himself and a little bit about the car and them. Asked if i could test drive and without hesitation put the plates on and away me and my wife went as they allow you to test drive by yourself. Came back about 15 minutes later and had a good look around the vehicle with Ben showing all the service history and everything they had done ready for sale. Nothing was missed, so put a deposit down and arranged to collect the next day even with them being very busy ( nothing was a problem). All the details were given on how to pay the final balance. Went back on the next day to collect and was a little early but John ( Bens brother) was again brilliant and all the paperwork was sorted and away i drove. This for me was the most positive and easiest i have ever bought a car and would definitely go back. Thank you guys Andy

The best customer service you could ever receive

The best customer service you could hope for! John helped me through the finance process which was completed within hours and when I arrived to collect my car he went through absolutely everything you’d need to know. The car was immaculate! A very honest, reputable family business and I’m so glad I picked this car and company to go through.

Highly recommended

Excellent customer service throughout. Phone calls on time, over and above test drive, and discussion/ sales. pickup from station to collect. Even replaced battery without request. Really pleased with car, had it several hundred miles now. Highly recommended.

A good experience from the start

All good, no pressure selling here. A good 'old fashioned' family business eager to help their customers find the right vehicle. Both friendly and helpful they provide confidence and professionalism. Would certainly recommend.

Very good! Would highly recommend

Friendly service from start to finish, very patient, well mannered and happy to help. A first time buyer it was difficult to know where to start but they helped me out, sold me a very good Hyundai I20 which has been faultless so far! Thanks guys :)

I had a lovey experience with this seller very quick and friendly. Knowledgeable about the car and was able to provide answers to all my questions, lovely person to work with and I would recommend his services if your looking for used Cars!

Fantastic service from initial road test to collection. John was great

I had been looking for a vehicle for a while and I went to Albert Abbott’s. They had a good selection of cars some suited my need's though all cars looked freshly cleaned and are proper genuine cars. John kindly looked after me through the purchasing process. I must say the service I received was first class and honest. I will buy my next vehicle from them . In short Top class service and quality used cars to suit people’s budget.

Fantastic friendly service, made the process of buying a car very easy.

A transparent and comfortable experience

I recently had the pleasure of purchasing my first vehicle in the UK from Albert Abbott Motors, and I am highly satisfied with the experience. The entire transaction was managed with complete transparency, helpfulness, and punctuality, making the process remarkably straightforward. John consistently demonstrated transparency and integrity throughout the transaction. He provided clear and detailed information regarding the vehicle's history, pricing, and any potential issues, which helped me make an informed decision. His thorough responses to all my inquiries and valuable insights significantly eased the decision-making process. Aware of the distance I traveled, John was punctual and respected my time, ensuring the experience was efficient. He exhibited kindness, cooperation, and warmly welcomed me and my family. The paperwork and formalities were handled seamlessly, minimizing hassle and contributing to a stress-free car purchase. Overall, I highly recommend Albert Abbott Motors for anyone seeking a trustworthy and efficient car buying experience. Their commitment to transparency, helpfulness, punctuality, and ease of business distinguishes them in the automotive market.

Brilliant

I found the whole process from start to finish absolutely outstanding. I was a bit worried that no one had referred me to them so didnt know what to expect, but please believe that the service was exceptional. Ben took me through everything I needed to know and even connected my Bluetooth for me. He knew I was nervous about driving the car but put me at ease. I can't thank them enough and would thoroughly recommend. It's good to finally be back on the road with a good reliable car!

First class service

Brilliant service, very helpful and polite always, never pushy . I have just bought my third car from them and I always feel confident I can go back should I have any problems. Highly recommend them.

Friendly, professional, and helpful.

Very friendly, helpful, and professional service. We were allowed to take the car for a test drive on our own, which we've not experienced with other vendors. There was no pressure to buy, and they were happy to answer any questions we had. They made sure that all the paperwork and admin was completed before we drove away.

Albert Abbott

Had an amazing experience with John, I brought a cafe from him on Monday, excellent customer service, not at all pushy, would highly recommend, the car is in perfect condition.

Happy customer

Friendly, professional, helpful, efficient and knowledgeable. I had had a bad experience with a used car salesman and was wary about buying. My faith has been restored and I would definitely recommend Albert Abbott Motors

Excellent Purchase.

First, I'm giving myself 5 stars for finding Albert Abbott Motors! I never once felt uncomfortable having a look at the car I eventually bought. As soon as I saw it I knew it was a good quality car. I was allowed to test drive it on my own and wasn't pestered like some car dealers do. AAM knew it was good quality and that the car would sell itself. Being a family-owned business for 60 years speaks for itself too. All in all a 5-star experience and a 5-star company.

Fantastic Dealership

Friendly service, fair prices. Great website, easy to navigate. Staff friendly, helpful, and go above and beyond to support and find the best candidate vehicle.

Excellent

Very friendly and helpful throughout. We have purchased a vehicle previously from Albert Abbott Motors. Same high standards throughout. Would recommend them to anyone.

Absolutely Brilliant

The buying process with Albert Abbott Motors was very straightforward, from my first call asking about a vehicle to the sale and driving away. John dealt with my enquiry and was very easygoing, there was no pressure to decide to buy, I was given all the time I needed to check the vehicle and all my questions were answered honestly and openly. The car was great for the price, these guys know how to buy well, no wonder they have been in business for almost 60 years.

Great family business

Excellent service through and through, I have bought my last 2 cars from them now and have been a very happy customer.

Fantastic service. Totally recommended.

It was great to deal with John from Albert Abbott Motors, he was truly helpful throughout the whole process. The car was exactly as advertised and very clean. They offered a service with a 12-month MOT covering any faults, including advisories. Totally recommended!

Great cars superb service

John is an honest, trustworthy and no pressure salesman. He only stocks quality cars and the service he provides is fantastic. Highly recommend Albert Abbott for peace of mind when purchasing a used car.

Great customer service from Mr John Abbot.

Just trust John who will help you and support you all the way through to find and buy the best car.Again, great family business.Coming from Brighton to Northampton wasn’t easy but I’ll definitely do it again for my next car. Thanks.

Great experience- great customer service

Great family business. Reliable and genuine, they only choosing the best cars to sell.Thanks for all your help and your support John!

Highly recommended. 

Excellent service he explained everything in detail. Super supportive.

First class from start to finish. Friendly, professional, and genuine.

Couldn’t recommend them any more highly. Lovely site, a fantastic range of motors.

First class

First class from start to finish. Fantastic business with lovely selection of cars. Excellent experience

The very best dealership in the area.

The service from the first viewing of a selection of cars was top notch. Since my purchase I have recieved first class assistance and advice. This is my Third car I have purchased from Abbotts both previous cars served me well and long.

Absolutely fantastic - can't recommend them enough!

Albert Abbott Motors is absolutely fantastic! Both John and Ben are very kind and honest gents who aren't pushy at all! They give you time to look round cars on your own and are there to answer any questions or queries you have. For the test drive, I wasn't time restrained and could go wherever I liked which was great. John talked me through everything I needed to know in simple terms so I understood everything. In purchasing the car, John took the time go through all the car's interior and dials etc so I left feeling confident about the car when leaving the forecourt. Overall, this is very reasonable, honest and friendly car dealership which I will definitely use again in the future and recommend to others... Thank you for being such a friendly reliable and trustworthy car store!

I had a great customer experience from start to finish

I found brothers Ben and John to be very helpful and honest from the beginning, I travelled a long way, they made sure the car was in top condition before selling it to me and I am very happy with it. John made the time to show me the car, answer any questions, take it for a test drive and fill in all the paperwork with no interruptions. Very good customer care and warranty, the car is all I hoped it would be, I purchased the same day and left feeling confident. Fantastic family owned business

Perfect

A truly wonderful family really n business with something 90 years of provenance. John and Ben looked after us well. They had a reasonable number of cars there, all of which are hand picked from main dealer stock rather than auction lottery rubbish from auctions. A smooth and well conducted transaction. Thank you **

The kind of dealer you should buy a car from!

Was really happy from start to finish. The car was exactly as advertised and whilst I was only looking at the one car, all their other cars looked very clean and straight. John couldn’t have been more helpful. He even set up the car tax for me. They’re certainly not the biggest garage but if they have what you’re looking for, I would not hesitate to recommend them.

Highly recommend it, John was fantastic and very helpful.

He made the whole process super easy and could answer all our questions. We are over the moon with our Toyota Rav. As soon as you go there you can tell they put 110% into the cars and only sell good reliable vehicles. Thanks, John

I highly recommend Albert Abbot Motors.

Just bought a Vauxhall Zafira from John Abbot, lovely bloke, genuine, who talked me through everything, and even helped me sell my old car. Great value and service, thanks John

Cannot recommend John Abbott highly enough. 

Brilliant, little Fiesta with excellent customer service, with many years in the industry, it certainly shows with his professionalism.

Very happy with the helpful and friendly service by John Abbott.  

He was patient whilst I and my brother inspected the vehicle he was selling, remedied agreed faults very quickly and created a smooth sales experience.  The vehicle had a very small fault during the warranty period (not unexpected in a 9-year-old car), which John rapidly fixed for me without fuss.  A much more comfortable vehicle purchasing experience than I've previously found elsewhere nearby.

Albert Abbott were very good at doing exactly what they said they would do.The car was very well cleaned and they answered all my questions honestly without any fancy promises,I felt they really cared about doing a good job

I recently brought a car from Albert Abbott motors and I must say it was brilliant no stress, honest no pressure experience. The vehicle I purchased was in immaculate condition was serviced with a full MOT and also covered by a well detailed warranty. So if you want peace of mind when purchasing a second hand car look no further than Albert Abbott motors.

I cannot rate higher than 5 stars if I could I would, the car I purchased was exactly as advertised the salesman John was super helpful not pushy at all. I would highly recommend Albert Motors to friends and family, in fact I would not go to anyone else.

Excellent service, fully explained everything and immediately came to my assistance when I couldn't lock the car when I got it home.It was only a minor detail ,boot not completely shut but nothing was too much trouble .They made the purchase of my car stress free and easy.I would recommend them to everyone.

As always great friendly trustworthy service from Albert Abbott. No pushy salesperson , just good old fashioned knowledgeable and completely reliable .

We saw a car we liked the look of so contacted the dealer, John replied very quickly. When we viewed the car we were interested in, we were highly impressed. The vehicle was immaculate both inside and out. I couldn't fault anything. Small family business who puts every customer first. Couldn't recommend any higher. When we need a new car, this will be the first place we visit.

Bought a car for my wife 18mths ago. Fab car, fair price. Excellent customer service. Very friendly, helpful, and even put full MOT on the car as it only had a few months left, tyres were advised, and knowing the children were going to be in the vehicle, they replaced those too. I've now gone back to buy another car - upgrading my own. Highly recommended.

So genuine, honest always great service and after care. I always go there if in the market for a car. My current car and previous car was bought there. So pleased every time.

I'd been looking for a particular classic vehicle for a long time and came across one advertised at Albert Abbott Motors in Northampton. It didn't seem to be the usual stock that they held but nonetheless I called up and had a lovely conversation with John (Abbott). John talked with pride and honesty about the car and I agreed to view it the following weekend. Drove down, had a really good look round it, poured over the paperwork and had a really good test drive. No pressure from John at all, we agreed a deal and John arranged a fresh MOT and service for me in time to collect the following week. Travelled down by train, John even picked me up from the station on the Bank Holiday so I could collect the car. I'd have no problem recommending Albert Abbott motors to anyone, it's a fine example of how a long established business looks after people and I wish them many more years happy trading ahead. Thanks again John. Matt Evans

I stopped in on Saturday afternoon. I'd seen a nice Ford Focus Titanium advertised on Autotrader but it was getting close to closing time. I had a look around the car before going over to find the owner. I could clearly tell from a quick inspection that these guys do a thorough cleaning job of their cars and they don't sell junk. After meeting with John, we started the car up, and popped the hood (bonnet?...I'm from the US). The engine compartment was likewise immaculate. Something I was surprised to find in a 10 year old car. Even at this late hour on a Saturday, he agreed to go for a test drive. It was smooth shifting and we had a great conversation about cars, the family business, etc. On getting back, I was pretty much sold with one little thing. I had mentioned to him that I thought it was probably due for it's timing/cam belt change, something I was cautious about after having one break and kill my Subaru a couple years back. John agreed it was due for it and that he could do the work that week as well as replace the driver's side door gasket that was ripped a bit. Sold. Finding a good used car is as much about finding a good dealer you feel you can trust as it is finding the car. The two certainly go together here...that's the kind of business Ben and John run. Highly recommend them! Thanks guys!

Bought Ford Focus st 2 weeks ago best car I’ve had thank you John for your services

Great friendly honest and trustworthy service.

I have had the best experience buying a car from this company. John Abbott was very helpful and a good cameraman giving me a video walk round of the car I had seen online, explaining the features and condition (which was excellent btw). Ben Abbott, delivered the car to me over 100 miles away 2 days later. I couldnt be more impressed with the service I received. I would recommend this company wholeheartedly.

An excellent car buying experience. Looking at the website you get a feel for the authenticity of this small, local car dealer - established well over 50 years ago and still trading from the same location and run by the same family says it all. From the initial contact, virtual car viewing, test drive & subsequent purchase John Abbott provided an extremely high level of service ensuring that our experience was an enjoyable and positive one. The car was superbly presented, far better than one we had been very disappointed by at a local main dealer, and with the reassurance of a very personal touch to ensure that the car was as mechanically perfect as it could be. There is clearly a great deal of pride taken in this business which is reflected in our experience. Extremely highly recommended & thank you, John.